Privacy Policy

Last updated: 26/09/2026

I respect your privacy and I’m committed to protecting your personal data. This Privacy Policy explains how I collect, use and protect your information when you visit our website or place an order.

1. Information I Collect

I may collect:

Name and surname
Billing and shipping address
Email address
Telephone number
Payment information
Order history
Technical information such as IP address, browser type and device information

2. How I Use Your Information

I use your personal data to:

Process and fulfil orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Comply with legal obligations

3. Payments

Payments are processed securely by third-party providers such as Stripe and/or PayPal. I do not store credit card details on our servers.

4. Shipping

Your shipping information is shared only with delivery providers for the purpose of fulfilling your order.

5. Marketing Communications

If you subscribe to my newsletter, I may send promotional emails. You can unsubscribe at any time using the link included in every email.

6. Data Retention

I retain your information only as long as necessary to fulfil orders, comply with legal obligations and resolve disputes.

7. Your Rights

Under applicable data protection laws, you may request access, correction, deletion or restriction of your personal data.
To exercise these rights, please contact me.

8. Contact

Wooly Cat Caves
Email: daniela@woolycatcaves.com
Cenate Sotto (BG) – Italy